Online Course Terms of Use
TERMS OF USE
These Terms of Use (‘Terms’) apply to all participants in our Courses or users of our website. By accessing our Courses or using our website, you agree to be bound by these Terms as well as any and all general Terms & Conditions posted on our website from time to time.
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DEFINITIONS
‘Content’ means any and all Course material, including but not limited to videos, text, images, audio, workbooks, assignments and interactive activities accessed as part of our Course from time to time.
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‘Course’ means a structured program of Content, accessed online and designed to provide participants with specific skills and knowledge of a subject.
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‘We’, ‘our’ and ‘us’ means Drawing Creation, Drawingcreation.com and includes all officers, directors, employees, contractors and affiliates.
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‘You’ and ‘your’ means any participant in our Courses or user of our website.
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LICENSE
Upon acceptance of these Terms, we hereby grant you a non-exclusive, non-transferable, limited license to access and use our Courses.
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Our Courses may only be used for your own individual, personal, non-commercial use.
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You may view, browse and search our Content but only store, download or print a maximum of one copy of our Content for your own personal use.
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You agree not to modify, alter, disassemble, decompile, translate or convert into a human-readable form or reverse engineer all or any part of our Content.
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You agree not to share, sell, license or distribute any of our Content to third parties or use our Content in any part or whole, in any commercial venture, business or package or in any way for sale, license or distribution without our written consent.
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You agree not to store or use our Content in any database or other storage facility, in either paper or electronic form, which is meant to provide public access to knowledge or information.
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You agree not to in any other way reproduce, copy, download, scrape, store, publish, transmit, re-transmit, transfer, communicate, distribute, disseminate, broadcast, circulate, sell, resell or otherwise use our Content or any part or portion of our Content in any form or by any means.
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Any unauthorized use of our Content will result in your License being terminated and may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
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We reserve the right to disclose your name and any other personal details to any law enforcement authority or other competent authority or to any person for the purpose of legal proceedings, prosecution, investigation or any breach or alleged breach of the law or these Terms.
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DISCLAIMER
Our Courses, Content and any related resources provided are for educational and general information purposes only and should not be considered professional advice or a substitute for professional training.
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We do not know your personal circumstances when providing this information and it does not constitute, nor should it be treated as personal, legal, business, tax, financial or other advice of any type or nature.
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You need to make your own enquiries and analysis to determine if any of the information is suitable for your own particular purposes and suitable for your situation and requirements.
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We do not promise, warrant or guarantee any particular results from any of our Courses, Content or information.
Results vary from individual to individual and the performance, progress and success of any Course will depend on your own situation, participation and factors beyond our control.
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The Content presented in our Courses is obtained from sources believed to be reliable and is given in good faith but its accuracy and completeness are not warranted, nor do we accept responsibility arising in any way from the data or information, including but not limited to negligence, errors or omissions.
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LIABILITY
You agree and acknowledge that we are not liable for any direct, indirect, consequential or incidental loss or damage which may result from you accessing our Courses and Content or any information contained on our website or linked from it.
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You agree that any actions you may take or decisions you may make based on information in our Courses or on our website are made at your own risk and we cannot be held liable for any results or outcomes.
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Your use of the information in our Courses is entirely at your own risk and any reliance on the information should be your own decision or done with the help of a professional advisor.
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For the sake of clarity, in no event will we be liable for any direct, indirect, consequential, incidental or special damages of any kind including any damages for loss or injury.
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We will not be held liable for any issues related to internet connectivity or technical difficulties experienced by you while accessing the Courses or Content.
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Certain legislation, including the Australian Consumer Law (‘ACL’) in the Consumer and Competition Act 2010 (Cth) and similar consumer protection laws and regulations, may confer you with rights, warranties, guarantees and remedies relating to the provision of services by us to you which cannot be excluded, restricted or modified (‘Statutory Rights’).
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Our liability is governed solely by the ACL and these Terms. We exclude all conditions and warranties implied by custom, law or statute except for your Statutory Rights.
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REFUNDS AND CANCELLATION
At Drawing Creation, we strive to deliver high-quality online art and science courses to inspire and educate our customers. Due to the nature of our digital products, we have specific refund and return policies outlined below. Please read this policy carefully before purchasing our courses.
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No Refunds for Digital Products
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Non-Refundable Purchases: Our online art courses are digital products delivered instantly via electronic access (e.g., course platforms, downloadable content, or streaming). Once a course is purchased and access is granted, we do not offer refunds, exchanges, or cancellations. This is because digital products cannot be returned or revoked once delivered, as they are immediately accessible and usable.
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Preview and Course Details: To ensure you are confident in your purchase, we provide detailed course descriptions, and outlines on our website. We encourage you to review these materials carefully before buying to confirm the course meets your needs.
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Australian Consumer Law
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Under the Australian Consumer Law (ACL), we are committed to providing products that are of acceptable quality, as described, and fit for purpose. If a course is faulty, significantly not as described, or fails to meet consumer guarantees (e.g., due to technical issues preventing access), we will work with you to provide a remedy, which may include:
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Technical support to resolve access issues.
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Replacement access to the same or a comparable course.
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Please contact us within 7 days of purchase at legal@drawingcreation.com with details of the issue, including screenshots or evidence of the problem. We will assess your request promptly and provide a resolution in accordance with ACL obligations.
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Note that refunds are not provided for change of mind, lack of time to complete the course, or dissatisfaction with course content if it matches the advertised description.
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Non-Returnable Nature of Digital Products
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As our art and science courses are digital and delivered electronically, they cannot be returned or resold. Once you gain access to the course materials, the purchase is considered final.
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Free Trials or Samples
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Where available, we offer free previews, sample lessons, or trial periods to help you evaluate our courses before purchasing. These are provided to ensure you can make an informed decision without needing a refund.
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Contact Us
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If you have any questions about our refund policy or encounter issues with your course, please reach out to us at legal@drawingcreation.com or via our website’s contact form. We’re here to assist and ensure your experience with our courses is positive.
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Policy Updates
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We reserve the right to update this refund policy at any time. The current version will always be available on our website, with the effective date noted above.
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GOVERNING LAW
These Terms are governed by the laws from time to time in force in SA of Australia.
Both parties agree to unconditionally submit to the exclusive jurisdiction of the Courts of SA for determining any dispute concerning these Terms.
